Communication Tools for Outsourcing and Training
This week we want to share with you guys our favorite communication tools and training tools for outsourcing.
First, you can find a lot of great talent on upwork.com (along with other sites for certain jobs).
Keeping communication tight with your assistants is critical to making it easy for you to transition. If you constantly have to go to upwork.com or other sites to communicate, it can become a challenge.
Luckily there is a free app called Slack that is a great way to communicate and share documents.
Both Anthony and I use Slack for everything that has to do with project and task communication.
You can set up all sorts of different channels and spaces for communication. I, for example, have a The Movement Fix channel and a Health Fit Business Channel.
Anthony has one for each of his businesses (Health Fit Business, PureWOD, Perfect Keto, and other ones I may not be aware of).
We highly recommend you download Slack and make that your communication HQ.
The other thing that is critical when working with virtual assistants and outsourcing is training. Creating training materials and systems is actually really easy.
Just make a google doc or a word document and write all the steps that have to be required for a certain task to get done.
Let’s take a podcast for example.
Step 1: Get together and record the podcast
Step 2: Record an intro file
Step 3: Copy & Paste previous episode files into a new file
Step 4: Delete previous episode intro and previous episode conversation audio files
Step 5: Place in new intro and new conversation files & trim as needed
Step 6: Export to Dropbox Folder
Step 7: Upload to Libsyn
Step 8: Login to wordpress and create a new post
etc etc etc
The easiest way to start is just think about the tasks you do repeatedly and then write out all the steps. Additionally, a tool that is useful is taking screenshots.
If you take a screenshot every time you do a step of a process, you can add that into your document to easily make a step by step guide for your virtual assistant so they can replicate what you’re doing.
In the podcast example, the only things Anthony and I should really be doing is the recording of the conversation and the recording of the intro. After that, everything else should be done by someone else so we can focus on other tasks that only we can do.
There you have it. The basics of the communication tools we use and how we go about training our virtual assistants.
GET AFTER IT!